Returns & Exchanges
At Tip Top, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items back into their original box with all tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Attach the prepaid shipping label provided in our portal to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship out your exchange within 5 to 7 business days.